“If you want to sell what John Smith buys, you've got to see the world through John Smith's eyes”

How facing fear in the workplace will have a positive impact on you and your team.

It is at these times of uncertainty that we seek reassurance; this is when good leadership is most essential.

Appreciation is powerful — not just because of the positive effect it can have on your employees, but because it's good for you too.

The cost of getting it right at the start, is a fraction of the cost of putting it right at the end.